How long will it take to receive the item(s) I requested from the Library?
Answered By: Erin Stienstra Last Updated: Nov 19, 2020 Views: 7
Timing depends on the availability of the item(s). Library staff will review your request and first attempt to provide electronic access. Where this is not an option, we will contact you to offer a curbside pick-up appointment so you can borrow a physical copy. Please note that curbside pick-up is limited to McMaster students, post docs, and faculty at this time.
Turn-around time in each instance is subject to a variety of factors, including volume of requests, and staffing limitations in the library as per COVID-19 safety protocols.
We are committed to fulfilling your requests as quickly as possible, and appreciate your patience during this process.