Frequently Asked Questions (FAQ)

Staff will cancel an Interlibrary loan request in two situations:

• when the item is available at a McMaster Library location
• when staff cannot find any library that will supply the item you need within the time line you've specified in your request

In both cases, you will be notified by email that your request has been cancelled.

If you are in doubt about the status of your request, please email library@mcmaster.ca