Frequently Asked Questions (FAQ)

The length of time from request to delivery depends on where the material is coming from, how readily available it is, and the volume of requests being processed. You can track your request by logging into your Library Account.

If there is a certain deadline in which you need the material (after which it is no longer necessary), you can select a date when it's okay for the request to expire or be cancelled. NOTE: This date won't change how quickly an item arrives, but if the item arrives after the date noted, it will move on to the next person on the waiting list.