What do I do when I get a "bad URL" or "Error 404", or some other "not found" message when using get it!?
Answered By: Ines Perkovic
Last Updated: Apr 19, 2022Views: 196
These messages could indicate the following:
The title is recent and has yet to be loaded on the site which means get it! cannot retrieve it until the publisher places it on its site or
The Library may not have a subscription for this title - if what you need is not part of McMaster's collection, you can request the item via RACER (Interlibrary Loan) or
The get it! service and the database may not talk to each other well; try an alternate route for the source such as Discovery | Catalogue or
The get it! links are incorrect and need to be updated - please use the "Broken links? Report problems to librarians" link at the bottom of the get it! menu to report the problem